Refund policy

Refund Policy

Last updated: November 10, 2026

At BLOSTUMERDIKA LLC, we are committed to providing a clear, fair, and reliable purchasing experience.

BLOSTUMERDIKA sells downloadable digital educational guides focused on everyday life during perimenopause and menopause, including reflection, rest, everyday nutrition, movement, and preparing questions for appropriate professional support.

Because our products are digital and delivered electronically, different refund conditions apply compared with physical products.

1. Company Information

BLOSTUMERDIKA LLC
EIN: 98-1987926
8206 Louisiana Blvd NE Ste A 9292
Albuquerque, NM 87113
United States

Email: contact@blostumerdika.com
Phone: +1 (505) 314-9698
Website: blostumerdika.com

2. Products Covered

This Refund Policy applies to digital products sold through blostumerdika.com, including:

Perimenopause guides
Menopause guides
Everyday wellbeing resources
Sleep and evening-routine guides
Everyday nutrition guides
Movement and activity guides
Reflection prompts
Symptom-observation worksheets
Downloadable PDF ebooks
Related digital educational resources

Unless expressly stated otherwise, all products are digital.

No printed books, supplements, medication, food, fitness equipment, medical consultations, nutrition consultations, therapy, treatment plans, or other physical products or professional services are included.

3. Digital Products

Digital products may be made available immediately or shortly after successful payment.

Once a digital product has been delivered, accessed, or downloaded, purchases are generally considered final except where:

This Refund Policy provides otherwise.
A technical delivery problem occurs.
The wrong digital product is supplied.
A duplicate or incorrect charge occurs.
A transaction was unauthorized.
Applicable law requires a refund, replacement, cancellation, or other remedy.

Nothing in this Policy excludes, restricts, or limits mandatory consumer rights that cannot legally be excluded.

4. Withdrawal or Cancellation Rights

Depending on the law applicable to a customer's purchase, certain withdrawal or cancellation rights may apply to digital content.

Where permitted by applicable law, those rights may cease once digital delivery begins if the customer has expressly requested or consented to immediate access and acknowledged that beginning delivery may affect or end an applicable withdrawal right.

Mandatory consumer rights will always be respected.

5. When a Refund May Be Available

You may contact us to request a refund or review if:

You were charged more than once for the same purchase.
You received a digital product different from the one ordered.
The supplied file is corrupted or cannot reasonably be opened.
A download or access link does not work.
You did not receive access after successful payment.
A technical problem on our side prevents access.
You were charged an incorrect amount.
A transaction was made without your authorization.
You purchased the wrong guide and have not yet accessed or downloaded it.
A remedy is required under applicable law.

Where appropriate, we may first attempt to resolve a technical issue by providing:

Corrected access
A replacement download link
A replacement file
Reasonable technical assistance

6. Change-of-Mind Refunds

Except where applicable law provides otherwise, we generally do not provide refunds where:

You simply change your mind after accessing the digital product.
You no longer want or need the guide.
You expected a printed book or physical item.
You expected personalized medical treatment.
You expected a diagnosis.
You expected individualized nutrition or exercise programming.
You expected guaranteed symptom relief.
You expected guaranteed weight loss or physical transformation.
You do not personally like the writing style, exercises, prompts, or educational approach.
Your personal experience differs from the examples or general guidance provided.

Nothing in this section limits mandatory consumer rights.

7. Technical Problems

If you experience difficulty downloading, accessing, or opening your digital product, please contact:

contact@blostumerdika.com

Where appropriate, we may:

Resend access information.
Provide a replacement download link.
Provide a replacement file.
Correct an account-access issue.
Provide reasonable technical assistance.

If a technical problem on our side prevents delivery and cannot reasonably be resolved, an appropriate refund or other remedy may be provided.

8. Reporting a Problem

We recommend contacting us within 14 days of purchase if you experience a delivery, access, payment, or technical issue.

This 14-day period is a recommended customer-service reporting period only.

It is not our response time and does not reduce, replace, or limit any longer mandatory consumer right that may apply.

9. How to Request a Refund or Review

Please contact:

contact@blostumerdika.com

Where available, include:

Your full name
Email address used for purchase
Order number
Product purchased
Purchase date
Description of the issue
Relevant screenshots or supporting information

10. Response Time

We aim to review and respond to refund requests and customer-service enquiries within a maximum of 2 business days, Monday through Friday, excluding public holidays.

Requests received during weekends or public holidays will begin to be processed on the next business day.

11. Duplicate Charges

If you believe you were charged more than once for the same purchase, please contact us.

Once verified, an unintended duplicate charge will normally be refunded to the original payment method.

12. Incorrect Digital Product

If you receive a digital product different from the one purchased, please contact us.

We will normally provide access to the correct product after verifying your order.

13. Unauthorized Transactions

If you believe a transaction was made without your authorization, please contact us promptly.

Nothing in this section limits rights available through your bank, card issuer, payment provider, or applicable law.

14. Approved Refunds

Approved refunds will generally be issued to the original payment method.

Once BLOSTUMERDIKA LLC submits a refund, the time required for funds to appear may depend on the customer's bank, card issuer, payment provider, or financial institution.

Third-party processing times are outside our direct control.

15. Educational Purpose

BLOSTUMERDIKA products provide general educational and reflective information about everyday life during perimenopause and menopause.

They do not constitute:

Medical diagnosis
Medical treatment
Psychological therapy
Prescription advice
Individualized nutrition advice
Individualized exercise programming
Hormone therapy advice
Professional healthcare services

16. Individual Experiences Vary

Perimenopause and menopause can affect people differently.

BLOSTUMERDIKA does not guarantee that any particular:

Routine
Meal pattern
Reflection exercise
Sleep-related suggestion
Movement habit

will produce the same result for every customer.

17. Symptoms

Our guides may encourage customers to observe and record changes in their everyday experience.

Such records are intended to support reflection and clearer conversations.

They are not diagnostic tools.

18. Medical Concerns

New, persistent, severe, or concerning symptoms should not automatically be attributed to menopause or perimenopause.

Where appropriate, customers should seek advice from a qualified healthcare professional.

19. Treatment Decisions

BLOSTUMERDIKA does not select or recommend a specific medical treatment for individual customers.

Questions concerning:

Hormone therapy
Medication
Medical treatment
Ongoing symptoms
Individual health risks

should be discussed with an appropriately qualified healthcare professional.

20. Sleep and Rest

Our materials may include general ideas concerning:

Evening routines
Bedroom comfort
Reflection
Sleep records
Everyday habits

These ideas do not guarantee:

Falling asleep faster
Sleeping through the night
A specific number of hours of sleep
Treatment of insomnia
Resolution of a sleep disorder

21. Everyday Nutrition

Our nutrition-related content focuses on general everyday meal organization, variety, and practical food choices.

It does not provide:

Therapeutic diets
Personalized nutrition plans
Calorie prescriptions
Supplement dosages
Medical nutrition therapy

22. Weight and Body Changes

BLOSTUMERDIKA does not guarantee:

Weight loss
Fat loss
Body transformation
Rejuvenation
Hormonal regulation

23. Movement

Our movement content may discuss:

Walking
Strength
Balance
Mobility
Recovery
Flexible weekly planning

Customers remain responsible for choosing activities appropriate to their own starting point and circumstances.

24. Existing Health Conditions

Customers with injuries, health conditions, significant mobility concerns, or other medical issues should seek appropriate professional guidance before beginning or changing physical activity where necessary.

25. No Guaranteed Symptom Relief

BLOSTUMERDIKA does not guarantee improvement in:

Hot flushes
Sleep disturbance
Mood changes
Fatigue
Memory concerns
Weight changes
Physical discomfort
Any other symptom

26. Third-Party Products and Services

Our guides may refer generally to:

Food products
Fitness activities
Healthcare services
Sleep-related products
Other third-party resources

BLOSTUMERDIKA LLC does not control these third parties and cannot guarantee their:

Availability
Quality
Safety
Pricing
Policies
Continued operation

27. Mandatory Consumer Rights

Nothing in this Refund Policy excludes, restricts, waives, or limits any consumer right or legal remedy that cannot lawfully be excluded.

28. Changes to This Refund Policy

We may update this Refund Policy from time to time to reflect changes to our products, services, digital-delivery systems, business practices, or applicable requirements.

The current version will display its latest revision date.